At FuzzyRiss (https://fuzzyriss.com/), we are dedicated to ensuring your satisfaction with every purchase. If you find yourself needing a refund, our policy outlines the steps and conditions to make the process as smooth as possible.
1. Refund Eligibility
You may request a refund within 60 days from the date of delivery. We aim to facilitate a seamless experience, allowing you to shop confidently.
2. Return Requirements
To be eligible for a refund, please ensure that the item is:
- In its original condition
- Unused
- Free from any damage
- Accompanied by its original packaging
3. Return Shipping Costs
Customers are responsible for the return shipping fees. Be sure to obtain a tracking number for your return shipment to ensure it reaches us safely.
4. Refund Processing
Once we receive your returned item and confirm that it meets the above criteria, we will process your refund. You can expect to be notified within 7-15 business days after we have received the item. Refunds will be issued to the original payment method.
5. Final Sale Items
Please note that certain items may be designated as final sale and are not eligible for returns or refunds. Check the product description for any applicable restrictions.
6. Customer Support
Should you have any inquiries regarding your refund, please do not hesitate to contact our customer support team at:
- Email: cs@fuzzyriss.com
7. Amendments to Policy
FuzzyRiss reserves the right to modify this Refund Policy at any time. Any changes will be reflected here, and we encourage you to review it periodically.
Thank you for choosing FuzzyRiss. We appreciate your support and look forward to serving you in the future!